Privacy Policy

AnuraXpress Food - Your privacy matters to us

1. Introduction

AnuraXpress Food ("we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and services.

2. Information We Collect

  • Personal Information: Name, phone number, email, delivery address.

  • Payment Information: Payment method details (processed securely via payment gateways).

  • Device Information: IP address, device type, location data.

  • Usage Data: Order history, app interaction data.

3. How We Use Your Information

  • To process and deliver your orders.

  • To communicate order updates and promotional offers.

  • To improve app functionality and user experience.

  • For fraud prevention and security purposes.

4. Sharing of Information

  • With Partner Restaurants to fulfill orders.

  • With Delivery Riders for delivery purposes.

  • With third-party payment processors.

  • We do not sell or rent your personal data to any third party.

5. Data Security

We use secure servers, encryption, and access controls to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

  • You can update or delete your account information by contacting our support.

  • You may opt-out of marketing communications at any time.

7. Retention of Data

We retain your information as long as your account is active and for legal compliance purposes.

8. Governing Law

This Privacy Policy is governed by the laws of Sri Lanka.

9. Contact Us

For any privacy-related concerns:

Last updated: October 10, 2025